Peak Stream Horizon

Data Deletion Instructions

Last Updated: 05/01/2026

Peak Stream Horizon, LLC (“Peak Stream Horizon,” “we,” “our,” or “us”) provides business services that may include marketing services, automation services, website services, AI-assisted tools, chatbot solutions, reputation management services, and related business support.

This page explains how individuals may request deletion of personal information that Peak Stream Horizon maintains in connection with its website, services, client relationships, communications, and related systems.

1. How to Request Deletion

If you would like to request deletion of your personal information, please contact us using the information below.

Email: [email protected]

Subject Line: Data Deletion Request

To help us process your request, please include:

  • Your full name
  • Your email address
  • Your phone number, if applicable
  • Your company name, if applicable
  • A short description of your relationship with Peak Stream Horizon
  • A statement that you are requesting deletion of your personal information

We may need to verify your identity before processing your request.

2. Information We May Delete

After verifying your request, we will delete or de-identify, as applicable, personal information that we are not required to keep.

Depending on your relationship with us, this may include:

  • Contact form submissions
  • Client portal or account information
  • Onboarding information
  • Communications and support records
  • Project-related records
  • Stored client files or materials
  • Certain account or service records associated with your request

3. Information We May Retain

We may retain certain information where necessary to:

  • Comply with legal obligations
  • Maintain tax, accounting, and business records
  • Complete outstanding contractual obligations
  • Resolve disputes
  • Enforce agreements
  • Detect or prevent fraud, abuse, or security incidents
  • Maintain backup, audit, or compliance records

Any retained information will be kept only as long as reasonably necessary for those purposes.

4. Third-Party Platforms and Services

If your information is also stored with or processed through third-party platforms, software providers, payment processors, hosting providers, communications systems, or other service providers used in connection with our Services, deletion from our internal systems may not automatically remove that information from every third-party system.

In some cases, you may also need to contact the relevant third party directly or manage your settings through that provider.

5. Timing

We will respond to verified deletion requests within a reasonable time and in accordance with applicable law.

If we need additional time or information in order to process the request, we will let you know.

6. Account and Service Limitations

Please note that deleting certain information may limit or prevent our ability to continue providing services, support, automation, websites, communication workflows, or other deliverables associated with your account or project.

If you are an active client, deletion of key information may require suspension or termination of some Services.

7. Contact Us for Data Deletion Requests

If you would like to request deletion of your information or have questions about this process, please contact us at:

Peak Stream Horizon, LLC

701 Heathergate Dr

Pittsburgh, PA 15238

412-713-0976

[email protected]

https://peakstreamhorizon.com